FAQ

Can I place my order over phone?

Yes, you can place, just contact us on our WhatsApp number and we will get your order details and place on your behalf. We will need some details from you to ship product at your doorstep.

What if I want COD only?

Products available on MYCOLLECTION can be purchased COD as well by online payments, however its completely seller sole discretion to deny COD, you can contact us on WhatsApp for COD availability

How long it will take to deliver product?

Generally order get delivered within a week time. Customer is timely updated for any delay of order delivery

What if I cancel my order and payment is done online?

For all cancelled orders refund is processed in 4-5 working days in same account/method by which payment was made

How coupon code works?

MYCOLLECTION keeps releasing promotional coupons for customers, these coupons are valid on minumum purchase amount and for limited period and quantity. These coupons can be redeemed at the time of payment of order at checkout point or if COD available

What if my question is not mentioned here?

No worries, you can contact us on our WhatsApp or mail us on [email protected]